T’s & C’s and FAQ
We don’t want to sound like party poopers, but we do have to adhere to certain rules and regulations to ensure the safety of our staff and guests.
A) Your ‘Bottomless Prosecco’ time starts from the time of your reservation. If you are running late the 1.5 hours will have already started. Due to bookings after your reservation, we cannot extended these times later or move the reservation.
B) We require a £10 per person deposit on booking to confirm the table. This is taken from your final bill. We do not refund or remove any ‘no shows’ from the end bill.
You can get a full refund If you cancel up to 48 hours before the reservation date/time.
C) We reserve the right under our licensing conditions to refuse serving alcohol to people we believe to be intoxicated. We reserve the right to ask for proof of age to people we feel may be under the legal age to consume alcohol. You must be over the age of 18. We work on a challenge 25 policy, if you are lucky to look younger than 25, we reserve the right to request identification to purchase or consume alcohol on these premises. We fully support the government drinking guide lines and policies in line with responsible alcohol consumption. www.drinkaware.co.uk
D) Prices are per person and not to be shared.
E) We withhold the right to withdraw this offer at any time.
Most of your questions you will see answered on our Q&A SECTION. If you do not see any question answered you may have please do not hesitate to call or email us.
WE set these guidelines not to spoil your day bit to ensure we look after all our guests. We adhere to the limts of our license and to responsible drinking regulations.
Q: How long do we have at the table ?
A: You have the table for the duration of your meal, it’s a simple as that. It all depends on how many people on the booking. When your Prosecco time stops you still remain at the table until the meal is finished. You can then go through to the bar area if you wish.
Q: What do I get for the £40 offer ?
A: You will will get 2 courses from our set menu and 1.5 hours of Bottomless Prosecco or 4 Gin & Tonic vouchers.
Q: Do all of the party have to have the drinks offer?
A: No of you can order any drinks you wish and pay as you go, but you will need to have the 2 courses for a price of £25pp
Q: Do you have entertainment?
A: Yes we have a DJ in the bar from 5pm until 1am every Saturday.
Q: What is the earliest & latest table seating times available?
A: The earliest for Prosecco Saturday is 12pm although we open for drinks at 11.30am. The latest sitting is 3.30pm.
Q: Can I swap drinks and say have wine ?
A: The offer is restricted to Prosecco or the 4 Gin & Tonics offer.
Q: Which Gin is available ?
A: Single measures of either Bombay Saphire or Gordon’s Pink Gin. If you prefer to have something like Lemondae instead of tonic then just ask.
Q: If I’m late for my reservation does my Prosecco time get extended ?
A: Unfortunately not your 1.5 hours starts from the time of the booking. If other guests arrive late then the time is still from the time of the reservation. We advise all guests to arrive at least 15 minutes before the reservation.
Q: How many people can seat on one table?
A: Usually it’s 12 but If you have more then we can look at putting you over two or more tables, slightly staggering the seating times. It usually works well and we are used to doing this.
Q: Can I decorate the tables or put up banners, balloons etc ?
A: We ask that any decorations are of a suitable nature for a restaurant. We won’t allow anything of a sexual nature. No banners are permitted but tasteful balloons are fine.
Q: What is your refund policy of cancellations and people that can make the reservation that have paid a deposit?
A: If you have paid a deposit and you let us know 48 hours before
the booking we will give a full refund.
Q: Do we have to pay a deposit?
A) We ask for a £10 person deposit that comes off your final bill.
01277 375485 – 390 Ongar Rd, Brentwood, Essex CM15 9JH